The process of business communication and transaction through internet is known as e-commerce. With the help of e-commerce we can transfer funds, selling the goods and services. After the invention of internet e-commerce is one of the most important concepts in business. Through e-commerce the exchange of goods and services is done more quickly despite of the distance and time. With three different sections we can categories e-commerce. These are:
â ¢ Business to Consumer, it is known as B2C because it focuses the on selling certain consumer products to consumer who are interested to buy the product online.
â ¢ The second is Business to Business or B2B, in such business different houses are involved and which may be between established supply chains and with new trading partners.
â ¢ The third and the last one is Business to administrations or B2A and till now it has not developed properly. In this process of e-commerce the interaction is between the public sector organization and the community.
There are many reasons for the architecture for e-commerce. It provides different types of product lists and the customer has to choose the product from the vast list at a reasonable price. The customer gets user-friendly experience from different sites which provide e-commerce. In e-commerce the customer are offered different types of discount and offers. If they ordered the product in advance there are chances of getting the product in discount basis. So the costumer will visit their website again and again. The customer has not to worry about the security concern of the product because it is the e-commerce team who will take care of the product until it reaches to the customer. This online business process is engineered through reorganizing business process. USIA Electronic Journal 10/97 - E-Commerce Report:: A FRAMEWORK FOR GLOBAL E-COMMERCE. The United States issued a report July . officials to apply the framework's five basic principles to any actions they http://usinfo.state.gov/journals/itgic/1097/ijge/gj-12.htmHOME |
But there are some drawbacks too in this business. The business will not allow the dealer to understand the psyche of the consumer that why they have choose you not any one else. There also remains the fear of personal security of the customer.
In order to overcome these problems the consumer and the dealer have to know about the process that why e-commerce is necessary. At first the consumer has to choose the product and then they have to follow the secure online transaction. Once the transaction has completed the consumer can order it with credit card or through bank cheque. With the help of certain software company the dealer will deliver the product on time.
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