Our favorite customer service agent Jesse isn't in customer service anymore-- I just talked to her and she's working in another area of LatinPass.
Now in the afterglow of the Million Mile promotion, I'm starting to feel like I'm really getting to know some of the people there. I can't say that about OnePass. http://www.flyertalk.com/forum/smile.gif
JAL Business class or AA First Class NRT - DFW?? - FlyerTalk Forums::
15 postsHOWEVER they are starddles with amuch heavier workload due to the lareg cabin and the higher customer/attendant ratio. On the other hand AA F service can be
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Full text of "TALE WITHOUT END"::
I was soon on excellent terms with most of the men although some of them We walked through the narrow streets of the Quartier Latin, pass ing little
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I think LatinPass will be the only frequent flyer program on my Christmas Card list. http://www.flyertalk.com/forum/smile.gif
I agree, Amelia is helpful as well. I am adding Latin Pass to my Christmas card list. Posted on Thu, Jan::
File Format: PDF/Adobe Acrobatservice providers" to Cuba. Judge James Lawrence King of U.S. District Court for the Republic of Cuba through its affiliation with LatinPass,
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Customer service is first class. Never on hold for more than 10 seconds. Nothing but praise for Latin Pass. Hope to use the first of my million miles soon. http://www.flyertalk.com/forum/smile.gif
I would agree that sometimes the news you get is not what you want to hear from these folks, but they are unfailingly pleasant, and I have found that a pleasant demeanor in return makes for good interaction. It will be interesting over time to see how the mileage use goes as far as difficulties. I hope it goes reasonably well and I am ready for it be a bit less than the one-call service I am used to with the 'big boys' At the same time I hope LatinPass takes the challenges presented by the Ksquared promotion to improve their operation and pave the way for the growth they seek as a result of it. Ben's Picture Gallery - Silverdome Car Show - 27th/28th August ::
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Unfortunatly,
For every one person who is sucsessful we have 5 or more who are not!
This is inexcusable
This thread is a great idea. Thanks for creating it.
Jesse always did a great job. Sorry we won't be speaking with her normally. However, Amelia is another good one and I've only spoken with her recently. Perhaps she took over the slot opened by Jesse's transfer. Very helpful. Frankly, all have been helpful.
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Sorry about that... It's just that I fell out of my chair when I read "excellent customer service" and "LatinPass" in the same sentence...
Dutch, Please see my new topic Success!!!!
Mark http://www.flyertalk.com/forum/tongue.gif
 Suggestion for cool sorting options
 Unwanted bonus
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Excellent Customer Service at LatinPass